Scheduling & Visits

What should I expect at my initial consultation?

During your initial consultation, Dr. Ward, DC, MS will carefully review and discuss your medical history and relevant lab test results as well as perform any needed physical exams. If you are a good candidate for our services, Dr. Ward will discuss any additional recommended lab tests and schedule your follow-up appointments.

What Are The Restrictions On Virtual Doctor's Visits?

Virtual telehealth visits are available for Colorado residents enrolled in Entavida's Functional Health and Enduring Wellness programs. For individuals residing outside of Colorado, Entavida offers online Group Education programs. Click here to visit our groups page

Email Etiquette

Patients have unlimited messaging access with our Entavida provider team. However, if a question or request is deemed by one of our staff to be too complicated or involved for a response via messaging, they may – at their discretion – require that the patient schedule a phone, telemedicine or in person visit instead of responding via email.

Scheduling & Cancellations

There is a 24-hour cancellation policy for all appointments with an Entavida doctor, health coach, or team member. Canceling within 24-hours may result in a charge to the credit card on file.

No-shows: If you do not show up to a phone, video/telemedicine or in person appointment without notifying the specific person you have an appointment with either via email or by changing the appointment using the online scheduling tool on the patient portal, you may be charged for the visit.

Is This Program Right For Me?

If you’re tired of shuffling from doctor to doctor without ever getting to the root of your chronic health issues, and if you want to optimize your health holistically through advanced lab testing and sound lifestyle modifications, then our program may be what you’ve been looking for all along. Just know that it takes a serious commitment to make the lifestyle changes necessary to transform your health.

What About Supplements & Lab Testing?

As a prospective patient, you may wonder about additional costs not included in our program fee. We know that you’ve likely been to other providers who may have already run lab tests. We take that into account when we recommend whether additional, more advanced lab testing is needed. In terms of supplements, we may recommend certain pharmaceutical-grade nutraceuticals to support your body’s innate healing process. But long-term, we believe that supplements are supplemental to diet and lifestyle modifications that support your wellbeing over your health-span.

What Should I Expect From My Discovery Consult?

During the free discovery consult, we’ll determine whether partnering with our team is the best next step for you. We’ll go over any questions you may have about our approach, and how it differs from what you’ve tried before. By the end of the consult you'll understand and be comfortable about the journey ahead.

What Should I Expect From The Initial Appointment?

Ahead of the initial paid appointment, you will complete blood work and our extensive background history forms so that we can properly review your history and lab results ahead of your appointment. During the appointment, together we will review your completed intake form, medical history, lab test results – as well as any medications taken – so that we can arrive at a baseline assessment of your overall health and nutritional status. If needed, we may decide on more advanced lab tests or a specialist referral to confirm or rule out a specific diagnosis.

Billing & Insurance

We Are Not A Conventional Primary Care Physician

We are not a replacement for a primary care physician (PCP). It is imperative that you are under the care of a PCP in order to receive services with Entavida.

We do not have a 24-hour answering service and do not take calls on weekends. If you need to be seen urgently or have a medical emergency you would need to visit an Emergency Room or urgent care center.

We Do Not Bill Insurance Companies

Entavida will not submit a medical claim to insurance on your behalf. We cannot assist you with claim resolution for our services.

We will provide you with a detailed billing summary upon request that you may submit to your insurance for reimbursement. There may be procedures or lab tests that are not covered depending on your plan’s rules.

About Lab Tests

  • The lab tests we recommend as part of our functional healthcare program may not be covered by insurance and in these cases you will be billed directly by the lab or Entavida.
  • The specific tests ordered will be personalized to you based on your initial evaluation with an Entavida doctor and may include blood saliva, urine, or stool testing.
  • You are under no obligation to purchase any specialty testing.
  • Should your lab results indicate additional testing, we may recommend that you follow up with your primary care physician or a relevant specialist.

Take The First Step Today On Your

Journey Back To Health

Do you have questions about starting your path back to health? Our staff is standing by, happy to answer any questions you have to determine if our approach is right for you.

Schedule A Discovery Consult

About Entavida

Known for our successful outcomes, the team at Entavida uses an integrative, functional healthcare viewpoint informed by advanced lab testing and your personal story.

Our proven approach to diagnosing and resolving chronic health issues recognizes that lasting health depends on resolving the underlying root causes of your symptoms. Click here to learn more »

Unique Approach

At Entavida, we look at the body in a complete manner. We evaluate systemic imbalances, from immune function to gut and brain health. This allows us to address the underlying causes of your frustrating symptoms that keep you from feeling your best.

We empower you with lifelong health skills and therapies that can help you conquer health challenges. Click here to learn more about our approach.

Your Next Steps

After you have reviewed the information on our website and in our downloadable guides, we’d love to hear from you! We are also available to answer more specific questions about our approach.

Simply apply for a free discovery consult with our patient coordinator at 720.741.7853 or via our online appointment scheduler.

linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram